A practical, inspiring guide to public administration reform in Eastern Europe that urges managers to pursue public values at the same time as they develop personally fulfilling careers for themselves and their team. The authors borrow from the successes of private businesses in knowledge-intensive industries, but they stress the distinctive values and rewards of public service in national environments where there is much good work for committed strategic thinkers to accomplish.

Susan Rose-Ackerman, Henry R. Luce Professor of Law and Political Science, Yale University

Co-Director, John M. Olin Center for Law, Economics, and Public Policy